Terms & Policies

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given permission for any minor dependents under your responsibility to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service, including applicable copyright laws.

You must not transmit viruses, worms, malware or any code of a destructive nature.

A breach or violation of these Terms may result in immediate termination of your access to our Services.

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that content you submit, excluding payment-card information, may involve transmission over various networks and technical changes necessary to conform to connecting networks or devices.

Payment-card information is handled through secure payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or contact through the website without our express written permission.

Headings used throughout these Terms are included for convenience only and do not limit or otherwise affect these Terms.

We make reasonable efforts to provide accurate and current information on this website. However, information made available on the site may occasionally be incomplete, inaccurate or outdated.

Material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without consulting more complete or timely sources where appropriate.

Historical information may also appear on the site and is provided for reference only.

We reserve the right to modify website content at any time.

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, without notice where permitted.

We shall not be liable to you or any third party solely because of a modification, price change, suspension or discontinuance of the Service, except where applicable law provides otherwise.

Certain products or services may be available exclusively online through our website. Products may have limited quantities and are subject to return or exchange according to our Returns & Exchanges Policy.

We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that the colour displayed on your device will perfectly represent the physical product.

Handmade, artisan or naturally derived products may have minor variations in colour, pattern, size or finish. These variations form part of the nature of such products and are not necessarily considered defects.

We reserve the right to limit sales of our products or Services to any person, geographic region or jurisdiction where reasonably necessary.

We may limit quantities purchased and may discontinue products without prior notice.

Product descriptions and prices may be updated from time to time.

We reserve the right to refuse, limit or cancel an order where reasonably necessary.

Restrictions may include orders placed under the same customer account, payment method, billing address or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing information or other contact information provided with the order.

We reserve the right to limit or prohibit orders that reasonably appear to have been placed by unauthorized resellers, dealers or distributors.

You agree to provide current, complete and accurate purchase, account and contact information so we can complete transactions and contact you when necessary.

Please also review our Returns & Exchanges Policy.

We may provide access to third-party tools or services over which we do not have full control or input.

Access to these tools may be provided on an “as is” and “as available” basis.

Your use of optional third-party tools is at your own discretion, and you should review the terms and policies provided by the relevant third party.

Future services, features and tools introduced through our website will also be subject to these Terms.

Certain content, products or services available through our website may contain materials or links provided by third parties.

Third-party links may direct you to websites that are not affiliated with Trinbago Souvenirs.

We are not responsible for evaluating or guaranteeing the accuracy, content, policies, products or services of third-party websites.

Please review a third party's policies and practices before entering into transactions with them.

Questions concerning third-party products or services should be directed to the relevant third party.

If you send us comments, suggestions, creative ideas, proposals, feedback or other submissions, you agree that we may use that material for legitimate business, promotional or operational purposes, subject to applicable law.

We are under no obligation to compensate you for unsolicited submissions or to respond to every submission.

We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, infringing or otherwise objectionable.

Your comments must not violate the rights of any third party, including copyright, trademark, privacy or other proprietary rights.

You must not use a false email address, impersonate another person or mislead us regarding the origin of your comments.

You are responsible for the accuracy and legality of content you submit.

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy for further information regarding the collection, use and handling of personal information.

Occasionally our website or Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times or product availability.

We reserve the right to correct errors or inaccuracies, update information or cancel affected orders where information was materially incorrect, including after an order has been submitted, subject to applicable law.

We undertake no obligation to update or clarify every item of information except where required by law.

You are prohibited from using the website or its content:

• For any unlawful purpose.
• To encourage or participate in unlawful acts.
• To violate applicable laws, regulations or ordinances.
• To infringe our intellectual property rights or those of others.
• To harass, abuse, threaten, defame or unlawfully discriminate against others.
• To submit false or misleading information.
• To upload or transmit viruses, malware or malicious code.
• To unlawfully collect or track another person's personal information.
• To spam, phish, scrape or otherwise misuse the Service.
• To interfere with or circumvent website security features.

We reserve the right to terminate access to the Service for violations of these prohibited uses.

We do not guarantee that use of our website or Service will always be uninterrupted, timely, secure or error-free.

We do not guarantee that every result obtained from the use of the Service will always be accurate or reliable.

From time to time, the Service may be unavailable for maintenance, technical reasons or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, Trinbago Souvenirs and its directors, officers, employees, agents, contractors, suppliers and service providers shall not be liable for indirect, incidental, punitive, special or consequential losses arising from use of the Service or products purchased through it.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Trinbago Souvenirs and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors and suppliers from claims arising from your material breach of these Terms, violation of applicable law or infringement of a third party's rights.

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law.

The unenforceable portion shall be treated as severed without affecting the validity and enforceability of the remaining Terms.

Obligations and liabilities incurred before termination of these Terms shall survive termination where applicable.

You may stop using our Services at any time.

If we reasonably believe that you have materially failed to comply with these Terms, we may terminate or restrict your access to our Service where legally permitted.

You remain responsible for amounts properly due in connection with purchases made before termination.

Our failure to exercise or enforce a right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted on our website, constitute the agreement governing your use of the Service and supersede prior versions relating to the same subject matter.

Any ambiguity in interpretation will be addressed in accordance with applicable law.

These Terms of Service and any separate agreements through which Trinbago Souvenirs provides Services shall be governed by and construed in accordance with the applicable laws of Trinidad and Tobago.

You may review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, change or replace any portion of these Terms by publishing changes on our website.

You are encouraged to review this page periodically for updates.

Continued use of the website or Service following publication of updated Terms constitutes acceptance of the revised Terms.